Shipping policy
Shipping Policy
Domestic Shipping (United States)
Shipping Methods
We offer several shipping methods for domestic orders within the United States, including Standard Shipping, Expedited Shipping, and Overnight Shipping.
- Standard Shipping typically takes 3 – 7 business days for delivery.
- Expedited Shipping usually takes 2 – 3 business days for delivery.
- Overnight Shipping ensures delivery on the next business day if the order is placed before our cut – off time.
Shipping Costs
Shipping costs are calculated based on the weight, size, and destination of the package.
- Standard Shipping starts at $5.99 for orders under $50. Orders over $50 qualify for free Standard Shipping.
- Expedited Shipping costs $12.99 for most orders.
- Overnight Shipping costs $24.99.
Order Processing Time
We strive to process and ship all orders within 1 – 2 business days. However, during peak seasons, processing times may be slightly longer.
Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
You can track your order using the provided tracking number on our website or through the shipping carrier’s website.
International Shipping
Shipping Methods
We offer international shipping via International Standard Shipping and International Express Shipping.
- International Standard Shipping typically takes 7 – 14 business days for delivery, depending on the destination country.
- International Express Shipping usually takes 3 – 5 business days for delivery.
Shipping Costs
International shipping costs vary based on the destination country, package weight, and size.
Customers will be able to view the exact shipping cost at checkout before placing their order.
Customs and Duties
Customers are responsible for any customs duties, taxes, or fees that may be imposed by their country’s customs agency.
We are not responsible for delays caused by customs clearance processes.
Tracking Your Order
Similar to domestic orders, you will receive a shipping confirmation email with a tracking number once your international order is shipped.
You can track your international order using the provided tracking number on our website or through the shipping carrier’s website.
Shipping Restrictions
Prohibited Items
We do not ship certain items internationally due to legal restrictions. These items include hazardous materials, perishable goods, and some electronic devices.
Please check our website for a complete list of prohibited items.
Address Accuracy
It is the customer’s responsibility to provide accurate shipping information. We are not responsible for orders that are undeliverable due to incorrect addresses.
If you have any questions regarding our shipping policy, please contact our customer service team at [email protected] or (415) 747 – 5179.